Challenges of managing communication within virtual...

The current issue and full text archive of this journal is available at www.emeraldinsight.com/1352-7592.htm The challenges of managing cross-cultural virtual project teams Margaret Oertig and Thomas Buergi Managing crosscultural virtual project teams 23 University of Applied Sciences, Basel, Switzerland Abstract Purpose – This paper seeks to present the challenges reported by project leaders of cross-cultural geographically distributed, or virtual project teams operating within the matrix organisation of ABC, a multinational company based in Switzerland. Design/methodology/approach – The research is qualitative and exploratory, taking the form of inductive thematic analysis. Findings – The key themes reported to be†¦show more content†¦Many of the project team representatives also lead a sub-team in their own ï ¬ eld or function, and these sub-teams also work virtually. Study aims and methodology The study had two aims. The ï ¬ rst was to discover what project leaders perceived as the main challenges arising from managing international teams working in geographically distributed locations, and second, how they managed these challenges. This paper outlines the main themes which emerged from a thematic analysis of interview data, summarising areas of difï ¬ culty and how the project leadership deal with these. The research is qualitative and exploratory, taking the form of inductive thematic analysis. The themes emerged from the qualitative data collected. Interviews were conducted at two sites, in Switzerland and the USA, with six project leaders, six project managers and two ex-project leaders, who are now product area heads. Background interviews were also conducted with three members of senior management responsible for strategic planning, innovation management and executive information systems. Ten interviewees were based in Switzerland and seven in the USA. The nationalities of the interviewees were as follows: three Americans, four British, four Swiss, three German, one French, one French- Canadian and one Japanese. Nine interviewees were male and eight were female. Interpretation of results Interviews were coded for key themes and three major themes emerged asShow MoreRelatedKey Challenges in Cross Cultural Management1071 Words   |  5 Pagesculturally sensitive. Although it appears that managing virtual teams is more complex than managing traditionally aligned teams, success of virtual teams in software fields would suggest otherwise. This paper focuses on the interactions of people in virtual teams trying to understand its challenges as well as its advantages. It also highlights the importance of managing virtual teams in view of its advantages. Whereas it appears that cross cultural issues in teams arise primarily due to miscommunicationRead MoreCommunication Is Defined As â€Å"A Process Of Circular Interaction1190 Words   |  5 PagesCommunication is defined as â€Å"a process of circular interaction involving a sender, receiver, and message† (Moran; p. 80). Effective workplace communication can be difficult when interacting with employees from different cultures and areas of the world. Familiar social and communicative norms may be interpreted as offensive to employees who are not accustomed to the culture in the country of operation. Managers incur the sole responsibility of building and employing best approaches for employeesRead MoreCross Cultural Relationships1105 Words   |  5 Pagesneed t o develop intercultural competences that can help them be more aware of their own culturally-based perceptions, norms, and patterns of thinking, and consequently adapt their behaviors according to specific cultural contexts. Managing people across cultures  offers solid theoretical frameworks and practical insights to handle the cultural challenges in managing people in a globalized workplace. Cross cultural management addresses topics including cross-cultural communication and understandingRead MoreCommunication in Virtual Team1524 Words   |  7 PagesAssignment 1 Communication in Virtual Team Capella University September 26, 2013 Communication Communication is the activity of conveying information though the exchange of thoughts, messages, or information by speech, visuals, signals, writings or behaviors (Grosse, 2002). These processes are done over time, culture, and geographic boundaries, while this has become a common practice for organizations and has give rise to the concept of globally dispersed teams known as virtual teams (LaLondeRead MoreThe Effects Of Culture On Diversity Management Essay1393 Words   |  6 PagesKenya. Modern organizations are faced with challenges because of turbulent environments and a competitive global economy. Among these challenges are the use of information and communication technology (ICT), a multicultural workforce, and organizational designs that involve global virtual teams. Ad hoc teams create both opportunities and challenges for organizations and many organizations are trying to understand how the virtual environment affects team effectiveness. Cultural diversity has a positiveRead MoreAdvantages and Disadvantages of Collaboration in the Workplace1417 Words   |  6 Pages Finding new and creative solutions to problems is a challenge in todays business world. In order to stay competitive companies and organizations must produce better products in a shorter amount of time. The development of collaborative teams is becoming a common practice in organizations with growing popularity across the nation and around the world. Collaborative teams can be defined as a group of individuals who have open communication, share common thoughts, ideas, or beliefs, and are workingRead MoreIntercultural Leadership6009 Words   |  25 Pagesleaders: Exploring intercultural competence in leadership education Irving, Justin A. Bethel University Abstract The globalization of the world has brought about massive shifts over the past two decades. With the increase of international travel, the quantum leaps in global communication brought about by the World Wide Web and the increasingly interdependent global economy, the way leaders and organizations approach business has dramatically changed. While intercultural competence was onceRead MoreIdentification Of Challenges Within Lanx Delhi Essay2062 Words   |  9 Pages2.2: Identification of Challenges within Lanx Delhi In view of the proposed move to Delhi by Lanx, there abound three (3) major human resource challenges that may impact on the performance of the organization, they include Diversity, Power and Politics and Management of Virtual teams. 2.2.1 Diversity management Diversity can be defined on two (2) multidimensional basis namely â€Å"demographic and human capital diversity†. However, diversity is a management process where varying views and perspectivesRead MoreMulticultural Management in the Virtual Project Setting3394 Words   |  14 PagesMANAGEMENT IN THE VIRTUAL PROJECT SETTING Carlos Galamba, University of Liverpool Introduction The Virtual Project Setting In today’s globalisation era, effective cross-cultural management of virtual teams is an emerging subject in international business literature and practice. Virtual teaming has a number of potential benefits; not only in terms of human resources flexibility but it can also reduce the operating costs of one organisation. On the other hand, the challenges of such environmentRead MoreManaging Virtual Teams15162 Words   |  61 Pages(2005) 69 – 95 www.socscinet.com/bam/humres Managing virtual teams: A review of current empirical research Guido Hertela,T, Susanne Geisterb, Udo Konradtb a Department of Psychology, Work, Industrial Organizational Psychology, University of Wuerzburg, Roentgenring 10, 97 070 Wuerzburg, Germany b University of Kiel, Germany Abstract This review summarizes empirical research on the management of virtual teams, i.e., distributed work teams whose members predominantly communicate and

Themes in Frankenstein Free Essays

Shelley uses multiple narrators, nested and frame narratives and an epistolary style to tell the story of Frankenstein. Comment on the effect of these and why she may have done this. Mary Shelly’s novel â€Å"Frankenstein† was written in 1818. We will write a custom essay sample on Themes in Frankenstein or any similar topic only for you Order Now The author uses different types of techniques to create a variety of different narrators and points of views by using a form of epistolary. Frame narration is also another great part of the novel that supports the complexity of layers in the book. These help present the suspicion element, characters point of view, the similarity between the main characters, and allow the reader to develop a personal opinion without the author resorting to the device of an omniscient narrator. The book starts with the letters from Robert Walton describing his voyage to the North Pole and his sighting of an ill man, who Walton later nurses back to health â€Å"A man in wretched condition† pg.11. After a recovery, the stranger, Victor Frankenstein, tells him the story of his life. The letters set up the novel and create suspicion due to the reader not knowing what the significance of these letters is. However, Walton is the first of the characters that tells his story, which gives the reader an advantage to conclude for himself about his opinion towards the different characters. This device, frame narrative, establishes a complex layer of stories, hence, the reader listens to Victors story, so does Walton, and Walton’s sister to him. Throughout the story, Victor occasionally interrupts and addresses Walton directly, or when Walton signs the letters he is sending off to his sister. These are the first encounters with the different language devices that Mary Shelly uses to create more depth in addition to a different structure to other books. Moreover, the reader is compelled to give more attention to the book, in order to understand the plot, and have an own opinion about the different situations in the book. Furthermore, the letters also display the similarity between Walton and Victor, since they both seek to discover and complete objectives for the world. For example Walton describes how it will benefit the entire human race â€Å"Inestimable benefit on all mankind to the last generation† (pg.16 Walton) and Victor states that it will reveal the greatest power in the world â€Å"pioneer a new way, explore unknown powers, and unfold to the world the deepest mysteries of creation† (pg.49 Victor). The ambition to figure out the answer drives them both to their death and that of other innocent lives, demonstrating how the pursuit to solve such mysteries, with desire and determination, can result differently than one’s expectations. On the other hand the letters also surface the resemblance between other characters. Walton and the creation, Frankenstein, both present their loneliness and their wish to find a friend to share their stories. The isolation and loneliness in the novel is one of the most significant themes, which are presented throughout the form of epistolary. In the opening of the letters Walton expresses his lonesomeness â€Å"I shall commit my thoughts to paper, it is true; but that is a poor medium for the communication of feeling. I desire the company of a man who could sympathize with me, whose eyes would reply to mine. You may deem me romantic, my dear sister, but I bitterly feel the want of a friend† (Shelley 10). This is one of the first encounters with the theme, but later on this suffering repeats itself with the creation, Frankenstein, ‘When I looked around I saw and heard of none like me. Was I, the, a monster, a blot upon the earth from which all men fled and whom all men disowned?'† Chap. 13 pg. 105 The most appropriate reason why Mary Shelly would come to such a structure, would be to show the similarity between a normal human and a creature, also known as a monster, and matching hopes of not resulting abandoned. Mary Shelly questions here if humans and monster share a similarity, and if the humans can also posses these qualities of monsters. This insight to the emotions and perspectives of the characters, establishes an insight for the reader to their feelings and deeper thoughts, as well as a bond between the reader and character. Mary shelly motivates the reader to develop a personal opinion about these characters and the entire story and to judge whether or no the creature is a monster or simply misunderstood. Frankenstein has a very creative structure that helps create a meaningful effect on the reader, and compelling story. This form of frame narration, multiple different perspectives, provides us with the opportunity to develop our own opinion towards the characters and their actions. Not only opinions  are formed, but we also come to realize that creatures and humans, in this novel, share certain similarities. These can be interpreted that us humans have traits, similar to monsters, or the other way around. Overall, the novel has effects that cannot be established if the form of epistolary would have not been applied. This shows the complexity of layers in this novel and how the variety stimulates the story and provokes the reader. How to cite Themes in Frankenstein, Papers

Shame Essay Example For Students

Shame Essay Shame Criticism of ShameShame, published in 1983, a year before his most famous work The Satanic Verses, presents a fabulistic account in a country that disturbingly represents Pakistan. Critically, Shame is compared to Midnights Children because the of its resemblances in themes and style. The idea for Shame, reported interviewer Ronal Hayman in Books and Bookmen, grew out of Rushdies interest in the Pakistani concept of sharam, a word that denotes a hybrid of embarrassment, discomfiture, decency, modesty, and a sense of having an ordained place in the world. Reaction to Shame was mostly positive; many applauded the style of Rushdies work and the themes it presented . Many critics appreciated the subject matter and presentation of Rushdies work. Cathleen Medwick in Vogue stated, His new novel. . . reveals the writer in sure control of his extravagant, mischievous, graceful, polemical imagination. (414, Editor) Magic realism, a technique often employed by Rushdie is essential to the structure of how the story of the book is conveyed. Michael Gorras characterization of Rushdies style stated, His prose prances, a declaration of freedom, an assertion that Shame can be whatever he wants it to be coy and teasing an ironic and brutal all at once. . .Rushdies work is responsive to the world rather than removed from it, and it is because of this responsiveness that the mode in which he work represents the continued life of the novel. . . and one wants something better to describe it that the term magical realism is an assertion of individual freedom in a world where freedom is strangle. . . (360, Editor) Christopher Lehmann-Haupt boldly asserts, If Mr. Rus hdie had followed the logic of realistic psychology in Shame, he would have robbed his novel of its spectral magic, its breakdown of narrative logic that allows time to rush suddenly forward and reveal the end of things, or permits characters to be reincarnated in each other. He would have robbed his novel of the truthnot precisely the truth of the parable or allegory or myth, but the truth of a narrative that describes a world apart and is a system accurate and logical only unto itself(356, Editor) Lehmann-Haupt then goes on to compare Shame to Midnights Children: . . .this doesnt begin to account for the extravagantly tragicomic nightmare evoked by Shame, which does for Pakistan what Mr. Rushdies equally remarkable first novel, Midnights Children did for Inida.(356, Editor) Una Chaudhuri review of Shame digressed from Haupts review in that it compares Shame and Midnights Children differently. She declares, Shame has a vast and exotic a cast of characters as Midnights Children, and it is as rich in incident, yet it is a wholly different sort of book. History here is a collective fantasy clinging to the dusty deserts and dilapidated cities of reality, not-emanating from the wild imagination of a single, terribly self-conscious narrator. The laughter it provokes is consequently edged with familiar pain and the marvels it contains are never free of palpable horror.(357, Editor) When compared to The Satanic verses, the books length is miniscule. Chaudhuri applauded this by saying that Shame is profoundly disturbing book. Courageously, Rushdie has resisted the temptation to write another exuberant epic. Instead, he has created a concentrated and dark masterpiece, an answer to those who may claim that certain evils of modern history are beyond either representation or translation.(357, editor) Patrick Parrinder agrees with Chaudhuri by admitting, Shame, his most tightly-controlled and perhaps his best novel to date. . . It is as if the Decameron or Arabian Nights h ad been yoked with the Sub-Continental equivalent Animal Farm.In another criticism for the same book he comments, his own profuse and multiply-branching fictions do not give the impression that anything has been prevented from being told (219, Editor). .u49cbbc85c05c771d64700c07ec6553e8 , .u49cbbc85c05c771d64700c07ec6553e8 .postImageUrl , .u49cbbc85c05c771d64700c07ec6553e8 .centered-text-area { min-height: 80px; position: relative; } .u49cbbc85c05c771d64700c07ec6553e8 , .u49cbbc85c05c771d64700c07ec6553e8:hover , .u49cbbc85c05c771d64700c07ec6553e8:visited , .u49cbbc85c05c771d64700c07ec6553e8:active { border:0!important; } .u49cbbc85c05c771d64700c07ec6553e8 .clearfix:after { content: ""; display: table; clear: both; } .u49cbbc85c05c771d64700c07ec6553e8 { display: block; transition: background-color 250ms; webkit-transition: background-color 250ms; width: 100%; opacity: 1; transition: opacity 250ms; webkit-transition: opacity 250ms; background-color: #95A5A6; } .u49cbbc85c05c771d64700c07ec6553e8:active , .u49cbbc85c05c771d64700c07ec6553e8:hover { opacity: 1; transition: opacity 250ms; webkit-transition: opacity 250ms; background-color: #2C3E50; } .u49cbbc85c05c771d64700c07ec6553e8 .centered-text-area { width: 100%; position: relative ; } .u49cbbc85c05c771d64700c07ec6553e8 .ctaText { border-bottom: 0 solid #fff; color: #2980B9; font-size: 16px; font-weight: bold; margin: 0; padding: 0; text-decoration: underline; } .u49cbbc85c05c771d64700c07ec6553e8 .postTitle { color: #FFFFFF; font-size: 16px; font-weight: 600; margin: 0; padding: 0; width: 100%; } .u49cbbc85c05c771d64700c07ec6553e8 .ctaButton { background-color: #7F8C8D!important; color: #2980B9; border: none; border-radius: 3px; box-shadow: none; font-size: 14px; font-weight: bold; line-height: 26px; moz-border-radius: 3px; text-align: center; text-decoration: none; text-shadow: none; width: 80px; min-height: 80px; background: url(https://artscolumbia.org/wp-content/plugins/intelly-related-posts/assets/images/simple-arrow.png)no-repeat; position: absolute; right: 0; top: 0; } .u49cbbc85c05c771d64700c07ec6553e8:hover .ctaButton { background-color: #34495E!important; } .u49cbbc85c05c771d64700c07ec6553e8 .centered-text { display: table; height: 80px; padding-left : 18px; top: 0; } .u49cbbc85c05c771d64700c07ec6553e8 .u49cbbc85c05c771d64700c07ec6553e8-content { display: table-cell; margin: 0; padding: 0; padding-right: 108px; position: relative; vertical-align: middle; width: 100%; } .u49cbbc85c05c771d64700c07ec6553e8:after { content: ""; display: block; clear: both; } READ: The Effects of Clumbus Arrival in the Americas EssayLike Midnights Children, Shame has affirmed Rushdies eminence as a gifted writer. Perhaps, Christopher Lehmann-Haupt had praised Rushdie among his peers most appropriately with his statement, . . . Milan Kundera, Franz Kafka, Nikolai Erdmann and George Buchner. Here and there in the text, one cant help thinking of Gabriel Garcia Marquez. These are extraordinary writers with whom to be associated, but its company that Salman Rushdie deserves. Indeed, with the melange of political narrative and cultural contemplation found in Shame, it is undoubtedly one of Rushdies best works yet.

School Sports Essays - Shooting Guards, , Term Papers

School Sports My editorial is how the seriousness for school related sports has decreased. Sports aren't what they used to be. People who say things like " people are taking these sports too seriously" or " the sports are meant to be fun", I think, should rethink their opinion. Of course, they are taken seriously, that doesn't necessarily mean they aren't fun. Personally I love all of the yelling and confusion that goes on all around sports, whether it's on TV, or the court, or on the field. I also think that nowadays they aren't being taken seriously enough. These days sports have become much more that what they used to be. I looked up the word ?sports' in the dictionary, and this is what it said: 1. an amusing or interesting activity 2. a physical activity especially one with a set form and body of rules My definition of sports: 1. a political game Why? You may ask, do I call it this. The first reason is the coaches. Take basketball for example. I've gone to a couple of my sister's basketball games (she's in 5th grade) and noticed that she has gone to every single practice, and yet, still sits the bench for most of the game. She has two coaches and both of them have daughters on the team, and both of their daughters play all of the game. Even though (I think) that my sister is a little bit better than those two. My father told me that when he was in 8th grade, he had coaches that had coached the teams for years and years. Not player's parents. Now, don't get me wrong I have no problems with players parents coaching their son's or daughter's team (because I have on right now) but I don't like when they aren't fair. Some of the parents go to their child's practice and ?make friends' with the coach, or suck up to them. When I was in 4th and 5th grade, my dad coached our team and I never ever played more than any other kid did on that team. Another thing that isn't taken seriously enough are the refs. Again, player's parents are refereeing their own children's games. That's like being in a class with your mom as the teacher. These refs also shouldn't carry personal issues onto the court, for example: if I were to not be one of the greatest friends with one of the referees, that still gives him no right to just pick on me during the whole game. I hope this paragraph about the refs, and the rest of this article is having action taken against them.

Frederick Banting essays

Frederick Banting essays Diabetes is a chronic disorder in which the pancreas doesn't produce enough insulin. Insulin is an important hormone for the metabolism of sugar in the body. When the pancreas fails to provide the body with insulin, these sugar build up in the blood stream. Therefore, the body can't use the food energy ingested each day. Diabetes and complications may cause blindness, cardiac deficits, renal failure, non-injury related amputations and erectile dysfunction. Frederick Grant Banting was born November 14, 1891 in Alliston, Ontario. When he grew up, he began his studies at the University of Toronto with the aim of entering the ministry, but instead he switched to medicine, receiving his MD in 1916. After graduating, he joined the army and served as a medical officer during World War I. He was awarded the Canadian military cross for bravery. After the war, he practiced medicine in London, Ontario, until 1921, when he and Charles Best began their research into the hormone insulin. Banting, along with John J.R. Macleod, head of the physiology department at the University of Toronto, experiment with dogs in the discovery of insulin, finally in 1922 they succeed in discovering insulin. (The extract was then purified further and tested in a human on January 11, 1922.) They were awarded the Nobel Prize in medicine/physiology in 1923. They were the first Canadians to ever receive that honor. Banting initially threatened to refuse the award because he felt Charles Best's work as research assistant had been vital to the project and that he should be included in the honor. Ultimately Banting accepted, and shared his portion of the prize with Best. Later Banting was named he ad of a new department of medical research at the University of Toronto, named after him and Charles Best. He became Sir Frederick Banting when he was knighted in 1934. On February 21, 1941, Banting was killed in a plane crash while on a military med ...

Golden Lion Tamarin Facts

Golden Lion Tamarin Facts The golden lion tamarin (Leontopithecus rosalia) is a small New World monkey. The tamarin is easily identified by the reddish gold hair that frames its hairless face like a lions mane. Also known as a golden marmoset, the golden lion tamarin is an endangered species. So far, the tamarins have been saved from extinction by captive breeding in zoos and reintroduction into their native habitat. However, the outlook for this species in the wild is grim. Fast Facts: Golden Lion Tamarin Scientific Name: Leontopithecus rosaliaCommon Names: Golden lion tamarin, golden marmosetBasic Animal Group: MammalSize: 10 inchesWeight: 1.4 poundsLife Span: 15 yearsDiet: OmnivoreHabitat: Southeastern BrazilPopulation: 3200Conservation Status: Endangered Description The most obvious characteristic of the golden lion tamarin is its colorful hair. The monkeys coat ranges from golden yellow to red-orange. The color comes from carotenoids- pigments in the animals food- and the reaction between sunlight and hair. The hair is longer around the monkeys hairless face, resembling a lions mane. The golden lion tamarin is the largest of callitrichine family, but its still a small monkey. An average adult is about 26 centimeters (10 inches) long and weighs about 620 grams (1.4 pounds). Males and females are the same size. Tamarins have long tails and fingers, and like other New World monkeys, the golden lion tamarin has claws rather than flat nails. New World monkeys, like the tamarin, use elongated fingers with claws to catch and eat prey. Steve Clancy Photography / Getty Images Habitat and Distribution The golden lion tamarin has a tiny distribution range, restricted to 2 to 5 percent of its original habitat. It lives in three small areas of coastal rainforest in southeastern Brazil: Poà §o das Antas Biological Reserve, Fazenda Unio Biological Reserve, and tracts of land set aside for the Reintroduction Program. Golden lion tamarin range. Oona Risnen IUCN   Diet Tamarins are omnivores that eat fruit, flowers, eggs, insects, and other small animals. The golden lion tamarin uses its elongated fingers and toes to catch and extract its prey. Early in the day, the monkey feeds on fruit. In the afternoon, it hunts for insects and vertebrates. The golden lion tamarin has a mutualistic relationship with nearly a hundred plants in the forest. The plants offer the tamarins food, and in return, the tamarins disperse seeds, helping regenerate the forest and maintaining genetic variability in the plants. Nocturnal predators hunt the tamarins when they are sleeping. Significant predators include snakes, owls, rats, and wild cats. Behavior Golden lion tamarins live in trees. During the day, they use their fingers, toes, and tails to travel from branch to branch in order to forage. At night, they sleep in tree hollows or dense vines. Each night, the monkeys use a different sleeping nest. Tamarins communicate using a variety of vocalizations. Reproductive males and females communicate using scent to mark territory and suppress reproduction of other troop members. When the dominant female dies, her mate leaves the group, and her daughter becomes the breeding female. Displaced males can enter a new group when another male leaves or by aggressively displacing one. Tamarin groups are highly territorial, defending themselves against other golden lion tamarins in their range. However, the practice of changing sleeping sites tends to prevent overlapping groups from interacting. Reproduction and Offspring Golden lion tamarins live together in groups of 2 to 8 members. A tamarin group is called a troop. Each troop has one breeding pair that mates during the rainy season- usually between September and March. Gestation lasts four and a half months. The female usually gives birth to twins, but can have anywhere from 1 to 4 infants. Golden lion tamarins are born with fur and with their eyes open. All members of the troop carry and care for the infants, while the mother only takes them for nursing. The babies are weaned at three months of age. Females become sexually mature at 18 months, while males mature at 2 years of age. In the wild, most golden lion tamarins live about 8 years, but the monkeys live 15 years in captivity. Conservation Status In 1969, there were only about 150 golden lion tamarins worldwide. In 1984, the World Wildlife Fund for Nature and National Zoological Park in Washington, D.C. started a reintroduction program that involved 140 zoos around the world. However, threats to the species were so severe that the tamarin was listed as critically endangered in 1996, with a total of 400 individuals in the wild. Today, the golden lion tamarin is categorized as endangered on the IUCN Red List, but its population is stable. An assessment in 2008 estimated there were 1,000 mature adults and 3,200 individuals of all ages in the wild. Despite the success of the captive breeding and release program, the golden lion tamarins continue to face threats. The most significant is habitat loss and degradation from residential and commercial development, logging, farming, and ranching. Predators and poachers have learned to identify monkey sleeping sites, affecting the wild population. Golden lion tamarins also suffer from new diseases when they are translocated and from inbreeding depression. Sources Dietz, J.M.; Peres, C.A.; Pinder L. Foraging ecology and use of space in wild golden lion tamarins (Leontopithecus rosalia). Am J Primatol 41(4): 289-305, 1997.Groves, C.P., Wilson, D.E.; Reeder, D.M., eds. Mammal Species of the World: A Taxonomic and Geographic Reference (3rd ed.). Baltimore: Johns Hopkins University Press. p. 133, 2005. ISBN 0-801-88221-4.Kierulff, M.C.M.; Rylands, A.B. de Oliveira, M.M. Leontopithecus rosalia. The IUCN Red List of Threatened Species. IUCN. 2008: e.T11506A3287321. doi:10.2305/IUCN.UK.2008.RLTS.T11506A3287321.enKleiman, D.G.; Hoage, R.J.; Green, K.M. The lion tamarins, Genus Leontopithecus. In: Mittermeier, R.A.; Coimbra-Filho, A.F.; da Fonseca, G.A.B., editors. Ecology and Behavior of Neotropical Primates, Volume 2. Washington DC: World Wildlife Fund. pp. 299-347, 1988.

B2B and B2C Marketing Assignment Example | Topics and Well Written Essays - 1000 words

B2B and B2C Marketing - Assignment Example Thus, business buyer demand is derived demand. It means that there is an impact of all the determinants of individual demand on the derived demand of the business consumers. Moreover, it also means that it may be possible in the consumer market to mold the demand but it is rarely possible to mold the demand of business consumers. The demand in the business market is more inelastic than the consumer market. It means that the demand of the consumer market is not affected by short-run market price fluctuations. The business market contains fewer but larger customers but in the individual consumer market, the number of buyers is large but average quantity they purchase is small. Moreover, the business market is geographically more concentrated as compared to individual customers. The promotional techniques used in marketing for business are different from that for individual customers. For B2B marketing, usual techniques are direct sales, trade discounts, personal networking etc. However, for B2C marketing, the promotional techniques are advertising and other above the line (ATL) marketing techniques. Since the buying decision is very crucial and any error in that decision may cause a great loss, the buyers of the B2B are more rational, whereas, many consumer buying decision is derived by emotional appeals. The example we have chosen to demonstrate the difference between B2B and B2C is the automotive industry. The automotive industry may serve both the purposes, B2B and B2C. If an automotive industry is manufacturing cars to be sold to the individual consumers, it is B2C market operation, and however, if ACE Car Rental, a car rental service provider, purchases a car from the same vendor (Toyota Motor Corporation Australia). In that case, it would be the B2B market.  

Media Literacy Essay Example | Topics and Well Written Essays - 750 words

Media Literacy - Essay Example Greece’s economy suffered huge debts, subsequently making its budget inadequate to finance its operations. To solve the problem, Greece’s government applied a number of interventions, including a consideration to tax all the deposits in the country’s financial institutions. However, the most effective intervention of all the proposals made was the country’s financial bill out by different European countries and financial institutions. As the article reports, with the end of the financial crisis, Greece has the potential of going back to original status, or even better. Addressed audience in this artic le are the country’s policy makers, the government, especially in drafting the expenditure budgets, the investors (both operating or eyeing the country), multinational companies in the country or those hoping to take advantage of the end of the crisis and finally other countries that overspend in their budgets, relying heavily on borrowings. The signif icant information contained in this story is essential for the world, especially. As different countries develop their own policies, they are obliged to put into consideration the effects of economic recession. Additionally, countries strategically can plan on how to avoid a recession. If unavoidable, designing measures to avoid any country getting into the point Greece were in would help the country’s economy. Greece economy is a memorable event, not only in the European region but globally also, as no other country has ever gone through a debt crisis bill out. The media has covered the crisis since the start, progression to its present status. This is the biggest connection of the story to other stories related on the crisis. The story sensitizes the world on the best ways of financing an economy and the options available whenever faced by a crisis. Sources The article reports on the decisions arrived at after a meeting convened to strategize bon how to end the Greece finan cial crisis decided on a third bill out. The story quotes different government officials and foreign dignitaries present in the meeting. Particularly, the story quotes only four of the people in the meeting. The quoted individuals are the senior Finance Ministry official, a senior government official, Greek Finance Minister Yannis Stournaras and a former government official (Bouras, Granitsas & Stevis, 2013). These individuals represent the political sector and the business community. Despite the meeting having taken place between various individuals, the story quotes just a few. Among people whose quoted should have significantly featured in the article are the European central bank officials, the international monetary fund officials and senior finance ministry officials. Logically, their view would have played a considerable role in this story. Evidence There are different sources of evidence used in the story. The authors draw part of the information from Greece’s budget and financial reports, for instance the 2013 budget. The country’s growth data  also provides crucial evidence used in the story (Bouras, Granitsas & Stevis, 2013). The international monetary fund also indirectly provides evidence that backs assumptions in the story, especially on the amount of funds already injected in the economy and its impact in ending the crisis. Others, as sources are not clear come from the quoted individu

Job Satisfaction in Hospitality Industry Essay Example for Free

Job Satisfaction in Hospitality Industry Essay Turnover intention The purpose of this study is to investigate the antecedents (i. e. , role ambiguity and con? ct, burnout, socialization, and work autonomy) and consequences (i. e. , affective and continuance commitment, absenteeism, and employee turnover intention) of employee job satisfaction. Data obtained from a sample of 671 respondents drawn from 11 international tourist hotels in Taiwan were analyzed with the LISREL program. According to the results, role con? ict, burnout, socialization, and work autonomy, but not role ambiguity, signi? cantly predicted job satisfaction. In addition, job satisfaction signi? cantly contributed to psychological outcomes in terms of organizational effectiveness (i. . , greater affective and continuance commitment and lower employee turnover intentions). ? 2009 Elsevier Ltd. All rights reserved. 1. Introduction 1. 1. Background In the competitive and people-oriented business environment characterizing the modern hospitality industry, frontline employee performance represents a crucial component of service. Better employee performance yields greater guest satisfaction and loyalty. Moreover, frontline employees in the hospitality industry seem to be underpaid and to suffer job-related stress (Weatherly and Tansik, 1993; Karatepe and Sokmen, 2006). An appropriate quality of service includes employee attitudes and behaviors that meet customer expectations. Consequently, employee job satisfaction is a necessary contributor to meeting such expectations (Rust et al. , 1996; Kim et al. , 2005; Karatepe and Sokmen, 2006). The literature on job satisfaction covers an enormous territory with ambiguous boundaries, apparently as a result of the growing interest of academic researchers and managers in three perspectives on this domain. The ? rst views job satisfaction as an antecedent of organizational outcomes, e. g. business performance (Iffaldano and Muchinski, 1985; Schyns and Croon, 2006), employee turnover (Williams and Hazer, 1986; Griffeth et al. , 2000; Lam et al. , 2001a,b; Martin, 2004; Silva, 2006; Schyns and Croon, 2006), and organizational commitment (Chatman, 1989, 1991; Chatman and Barsade, 1995; Harris and Mossholder, 1996; Lowry et al. , 2002; Lam and Zhang, 2003; Martin, 2004; Taris et al. , 2005; Li, 2006; Silva, 2006) . The second treats job satisfaction as an outcome of organizational conditions, e. g. , leadership (Williams and Hazer, 1986; Schriesheim et al. 1992; Podsakoff et al. , 1996; Sparks and Schenk, 2001; Schyns and Croon, 2006), social support (Frone, 2000; Liden et al. , 2000; Schirmer and Lopez, 2001; Schyns and Croon, 2006), and task characteristics (Seers and Graen, 1984; Williams and Hazer, 1986; Stepina et al. , 1991; Dodd and Ganster, 1996; Schyns and Croon, 2006). The third examines job satisfaction in terms of the temperament of employees, which is affected by individual traits (Judge et al. , 1998, 2000; Dormann and Zapf, 2001; Judge and Bono, 2001; Schyns and Croon, 2006). 1. 2. Previous studies of job satisfaction in hospitality Previous studies on the antecedents and consequences of job satisfaction in the hotel industry have examined antecedents in terms of individual, organizational, and job-related factors. Much of the literature regarding individual factors in the hospitality industry has identi? ed salary, bene? ts, and marital status as contributors to employee turnover (Iverson and Deery, 1997; Pizam and Thornburg, 2000). For Chinese managers, job satisfaction was affected by the work environment, the nature of the job itself, and the rewards associated ith the job, but not by manager characteristics (Lam et al. , 2001a,b). Rewards, particularly those related to job security, emerged as an in? uential factor relating to job satisfaction. This study also indicated that high levels of job satisfaction resulted in low levels of turnover intentions among managers. Aziz et al. (2007) studied fast food restaurants and found that satisfaction with ? nancia l rewards minimized absenteeism and hence turnover rates. Martin (2004) and Silva (2006) applied a psychological perspective to a sample drawn from the hotel industry, using a correlation analysis to identify signi? ant relationships among job satisfaction, organizational commitment, employee turnover, and personality traits. Carbery et al. (2003) applied a hierarchical regression analysis to a sample of 89 hoteliers and showed that individual affective * Tel. : +886 935 927 138; fax: +886 7 238 3553. E-mail address: [emailprotected] Nkhc. Edu. Tw. 0278-4319/$ – see front matter ? 2009 Elsevier Ltd. All rights reserved. doi:10. 1016/j. ijhm. 2009. 11. 002 610 J. -T. Yang / International Journal of Hospitality Management 29 (2010) 609–619 commitment accounted for a signi? ant amount of variance in turnover intentions, that job satisfaction did not explain managers’ levels of commitment to a signi? cant extent, and that job satisfaction and affective, but not cont inuance, commitment were important factors in predicting the turnover intentions of employees. These ? ndings were also echoed by Iverson and Deery (1997). Second, at the organizational level, organizational support and socialization have been identi? ed as crucial factors in? uencing individual behavior. Cho et al. (2009) empirical study demonstrated that perceived organizational support and commitment negatively in? enced individual intentions to leave, but only the former positively affected intentions to stay. Young and Lundberg (1996) proposed that organizational socialization signi? cantly contributed to newcomers’ job performance, job satisfaction, and organizational commitment and hence to their intentions about leaving the organization. The study indicated that role ambiguity, role con? ict, and job burnout could be minimized by wellorganized orientation and training programs during the early stage of employment, and that this approach would increase the level of job satisfaction. A similar study also showed that socialization dif? culties negatively affected the organizational culture with respect to employee turnover (Iverson and Deery, 1997). Tepeci and Bartlett’s (2002) empirical study went one step further, implying that organizational socialization resulted in increased job satisfaction and intentions to remain in an organization. Subramaniam et al. (2002) empirically showed direct and positive relationships between variables measuring decentralized structures and organizational commitment among managers. Lam and Zhang (2003) surveyed 203 employees in the Hong Kong fast-food industry about their jobs. A multiple regression model showed that organizational commitment was correlated with and predicted by variables re? ecting training and development, job characteristics (including the extent to which a job is challenging, the sense of accomplishment associated with the job, the meaningfulness of the work, the friendliness of co-workers, and job security) and compensation and fairness. Job satisfaction was correlated with the ? st two factors. Subramaniam et al. (2002) found a direct and positive relationship between variables measuring managers’ needs for achievement and their organizational commitment to and use of a participatory budgeting process. Lowry et al. (2002), drawing on a sample of 454 employees working in registered clubs in Australia, show that job satisfaction signi? cantly affected organizational commitment and that formal training plans as well as empowerment and ? exible work hours were dominant factors in? uencing job satisfaction. Iverson and Deery (1997) and Silva (2006) presented empirical results showing that organizational commitment was connected with employee turnover, as mediated by job satisfaction. Kim et al. (2005) re? ned the aforementioned statistical relationship by applying structural equation modeling. Manageable levels of job stress should have a certain number of positive effects on individual and/or organizational behaviors. The most signi? cant empirical studies in this regard were conducted by Faulkner and Patiar (1997) and Iverson and Deery (1997). Zohar (1994) and Brymer et al. (1991) claimed that stress included three aspects of role con? ict and ambiguity: workload, decision latitude, and psychological stress. Faulkner and Patiar (1997) identi? ed ? ve sources of the job stress suffered by front-of? ce employees: ‘‘coping with of? ce politics, dealing with ambiguous situations, inadequate guidance from superiors, under-promotion, and staff shortages’’ (p. 110). This empirical study implied that these ? ve stressors should be eliminated to stimulate individual adaptive behaviors. Recent research conducted by Karatepe and Uludag (2007) with employees of Northern Cyprus hotels found that work–family con? ict did not signi? cantly contribute to job satisfaction or intentions to leave an organization. Karatepe et al. (2006a,b) and Kim et al. (2009) found that role con? ict and ambiguity were signi? cantly associated with job satisfaction, given sex as a mediating variable. The study conducted by Kim et al. (2007) implied that job burnout might increase rates of employee turnover. Employee turnover constitutes a critical issue for many hoteliers and academics. Some hoteliers view turnover as a part of the culture of the hospitality industry as a whole (i. e. , a so-called turnover culture). Hotel operations in Taiwan are also characterized by this sort of culture (Yang, 2008). Recent studies of the hotel industry in Taiwan conducted by Yang (2008) demonstrated that organizational socialization contributed to job satisfaction and commitment and minimized newcomer turnover intention. This study, applying a multiple regression analysis, showed that job satisfaction affected affective commitment and hence in? enced turnover intentions. Yang (2009) indicated that newcomers enjoyed observing and reading job-related information to learn how to perform tasks, implying that organizational socialization and job stress were correlated with job satisfaction. 1. 3. Justi? cation for and contribution of the study Although many empirical studies have focused on issues related to job satisfaction, organizational commitment, and employee turnover, many una nswered questions about the nature of job satisfaction seem to remain. One such unanswered question concerns the importance of different job factors, such as role stress and job burnout, in determining satisfaction. This empirical study attempts to explore the relationships among several components of the antecedents and consequences of job satisfaction. The main impetus for conducting this comprehensive and holistic study derived from the need to narrow three theoretical gaps. First, although prior studies have revealed the relationship between antecedents (i. e. , role stress, socialization, and burnout) and consequences (i. e. organizational commitment and employee intentions to leave an organization) and job satisfaction, few studies have investigated the interactive effects of these variables within the context of a more inclusive model. Second, a great deal of the literature in the hospitality and tourism ? eld shows a strong relationship between job satisfaction and organizational commitment, but few studies have examined this relationship by dis tinguishing affective from continuance commitment. Third, no empirical evidence about whether absenteeism mediates between organizational commitment and intention to leave has been presented. This study will contribute to a growing body of research on job satisfaction that illustrates the need to adopt a multi-faceted approach to the study of employee turnover intentions. It will also demonstrate the importance of considering not only the effects of job characteristics on job satisfaction, but also the effects of job satisfaction on organizational commitment, absenteeism, and turnover intention. 1. 4. Purpose of the study The study focuses on interactions among employees in hotels in Taiwan and empirically examines the effectiveness of an integrated understanding of applied psychology that includes organizational socialization. The purpose of this research is to explore (1) the effect of role stress, burnout, socialization, and work autonomy on job satisfaction; and (2) the situational relationships among job satisfaction, individual commitment to organizations, absenteeism, and employee turnover intentions. 2. Hypotheses development This study aims to recast our perspective on job satisfaction by applying organizational theories pertaining to job stress, burnout, J. -T. Yang / International Journal of Hospitality Management 29 (2010) 609–619 611 socialization, and work autonomy. These factors contribute to job satisfaction, and hence to organizational effectiveness, in terms of organizational commitment, absenteeism, and employee turnover intentions. 2. 1. Job satisfaction Job satisfaction can be viewed as ‘‘the pleasurable emotional state resulting from the appraisal of one’s job as achieving or facilitating the achievement of one’s job values’’ (Locke, 1969, p. 316). Early comprehensive empirical research conducted by Porter and Steers (1973) and Muchinsky and Tuttle (1979) showed a negative relationship between job satisfaction and employee turnover intentions. Some studies (e. g. , Steers, 1977; Wanous et al. 1984; Lo and Lam, 2002) have found a signi? cant relationship between job satisfaction and organizational commitment. Williams and Hazer (1986) demonstrated that job satisfaction could be predicted by pre-employment expectations, perceived job characteristics, leadership considerations, and age. Job satisfacti on signi? cantly and positively contributed to the outcomes of organizational commitment, which reduced employees’ intentions to leave and subsequently resulted in decreased turnover. Recent research on the restaurant industry conducted by Lam et al. (2001a,b) reported that the relationship between job satisfaction and job tenure ? a U-shaped model. When people entered an organization and/or job, job satisfaction decreased when job expectations were not met. At times, ‘‘reality shock’’ (Hughes, 1958) occurred. After such an experience, employees adjusted their expectations according to the reality of the job. During the course of this transition, job satisfaction increased when jobrelated expectations were reached. Rayton’s (2006) empirical research revealed that perceived levels of job reutilization and higher levels of work involvement, pay satisfaction, managerial support, and career opportunities were signi? ant determinants of employee jo b satisfaction. 2. 2. Role stress All employees, from senior managers to frontline personnel, can suffer from job stress (Ross, 1997). Human resources managers face a great challenge in attempting to ameliorate employee job stressors (Ngo et al. , 2005). Ngo et al. (2005) characterized role stressors in terms of role ambiguity, role con? ict, role overload, and work–family con? ict. These stressors can lead to such personal reactions as employee burnout, job dissatisfaction, and intentions to leave an organization. According to Karatepe and Sokmen (2006), role con? ict refers to situations characterized by incompatible demands in which employees feel obliged to attend to different individuals (e. g. , managers, colleagues, and customers) simultaneously; on the other hand, role ambiguity also refers to the experience of not having (or receiving) the information necessary for pursuing jobrelated tasks in the workplace. Much relevant research (e. g. , Brown and Peterson, 1993; Almer and Kaplan, 2002; Perrewe et al. , 2002; Siu et al. , 2002; Firth et al. , 2004; Ngo et al. 2005; Karatepe and Sokmen, 2006) has empirically con? rmed the association of a variety of work stressors, including role ambiguity and role con? ict, with lower job satisfaction, increased job-associated tension and anxiety, less affective commitment, lower work involvement, and poor job performance (Sohi, 1996; Karatepe and Sokmen, 2006), leading to intentions to resign. Accordingly, the following hypotheses are proposed: Hypo thesis 1. Role ambiguity negatively affects job satisfaction. Hypothesis 2. Role con? ict negatively affects job satisfaction. 2. 3. Burnout Gill et al. (2006) de? ed burnout as ‘‘a syndrome or state of physical, emotional, and mental exhaustion, as well as cynicism towards one’s work in response to chronic organizational stressors’’ (p. 471). Pienaar and Willemse (2008) demonstrated that burnout might be caused by unfair pay systems, imbalance between pay and work-related effort, and lack of organizational support, career advancement, and recognition by superiors. In addition, frontline hospitality employees sometimes encounter dif? cult interactions with demanding customers, and such experiences can also lead to emotional exhaustion and/or psychological burnout. Many empirical studies (e. . , Leiter and Maslach, 1988; Firth and Britton, 1989; Cordes and Dougherty, 1993; Turnipseed, 1994; Wright and Bonett, 1997; Etzion et al. , 1998; Maslach and Go ldberg, 1998; Van Dierendonck et al. , 1998; Gillespie et al. , 2001; Hsieh and Chao, 2004; Gill et al. , 2006; Pienaar and Willemse, 2008) have reported that burnout results in additional negative effects on individuals, including reduced satisfaction and lower levels of productivity. Burnout also impacts the organization and management by eliciting employee mistrust and discouraging teamwork. Thus, the following hypothesis is proposed: Hypothesis 3. Burnout negatively affects job satisfaction. 2. 4. Socialization Louis (1980) de? ned socialization as ‘‘a process by which an individual comes to appreciate the values, abilities, expected behaviors, and social knowledge essential for assuming an organizational role and for participating as an organizational member’’ (pp. 229–230). Socialization aims to alleviate the feeling of emotional vulnerability (e. g. , job uncertainty, ambiguity, anxiety, and stress) by strengthening the social interactions between newcomers and colleagues to accelerate newcomers’ learning and adjustment to a new environment (Kennedy and Berger, 1994).

The Culture of Pakistan Essay -- Culture Cultural Essays

The Culture of Pakistan I am always fascinated with other people's cultures. The New York or Californian culture always amazes me although these states are in the United States. These areas of the nation seem very different than Texas. I do not have any friends that have recently moved here from another culture so, I set out to my neighborhood Stop N Go. The clerks at this convenience store are all from other countries. One clerk whom I have talked to many times, named Sohail Shah, always spoke of Pakistan. I often listened to his stories of being in the Karachi police force or of Pakistan's different customs. Sohail Shah, a thirty year old male clerk at the Stop N Go located on North Braeswood near Chimney Rock, has been in the United States for four years. He moved here with his wife and two children to "escape punishment". Sohail claims he was in the secret police protecting the president when many governmental changes were made. Many of his co-workers were put in jail for many years for reasons he would not openly discuss. He has to work two jobs because his wife does not work. According to Mr. Shah, she will never work. In Pakistan, women are to stay home and raise children. Currently, Sohail is observing the holy month of fasting called Ramadan. This is observed during the ninth month of the Islamic year and is ordained by the Koran, the Islam holy book. The fasting begins every morning at dawn and ends immediately at sunset. Muslims cannot eat, drink or smoke at all. In the evening, regular activities resume. The Islam driven culture of Pakistan shapes everyday life. Each day, all Muslims pray five times. The first is before sunrise, the second around noon, the third in the late afternoon, the fourth immediately after sunset, and the fifth before retiring and before midnight. They face the Kaaba, which is a small box in Mecca. No matter where a Muslim is, he will pause, face the East, and pray when it is time. When Sohail lived in Pakistan, he lived in a house with his whole fa mily. As an adult, he lived with his parents and siblings as well as his wife and children. The house was large enough to accommodate over fourteen people. All the women stayed home to keep up the house and prepare meals. If the women were to go to the market, they would completely cover themselves except for their eyes. Women were not to be seen in public without covers. A... ...like the idea that the family is very close. I don't know if my entire family could live under one roof, though. During the holidays, tensions build when my whole family is together(grandparents, aunts, uncles, and cousins). The situation of the wife staying home to keep up the home, prepare meals and take care of children is a positive characteristic. When my parents were young, their mothers stayed home to do the same tasks. I believe if the economy in the U.S. improved, the mothers would stay home, if they were still married. The way of conducting funerals is sort of peculiar. Wrapping the body in a grass mat that is tied shut at the ends is bizarre by my standards. I would prefer the casket approach to funerals. My feelings towards the Pakistani culture could be defined as xenocentric. I feel that the United Stated was once family focused and crime free. I would like to live in a culture such as Pakistan's but without such extreme religious influence. I do not agree that women should be covered up in public or that they are not allowed into cemeteries. For Pakistan to be my ideal culture, it would have somewhat the same norms but freedom of religion and equality for women.

Mars Attacks! Review

January 24, 2013 Review of Mars Attacks! Mars Attacks! is Tim Burton’s clever thought at a martian invasion on the United States of America. After their landing, they easily took advantage of the governments trust, understanding, and compassion. Human beings, especially Americans, show just how ignorant and unpredictable they can be. However, their stupidity paves the way to their survival with a little bit of a population remaining. Source Materials: The constant struggle between war and politics makes this movie a classic bumbling mess of emgo fighting over what they consider to be right.The 1950’s science fiction focuses on how these peoples egos were created in a time of growing personalities. Genre: Parody Science Fiction portrays humility at the expense of American’s under the superior mind of the martians. Ultimately giving the upper hand to the human race for a reason that could not even be fathomed by mankind. Star Personas: The film is shown through the eyes of powerful figures from Nevada to Washington D. C. Everyone has an opinion and the best idea with how to deal with the martian invasion.A poor kid from that gets no attention within his society turns out to be the hero of the film. Technology/CGI: Used strongly throughout the entire movie, because anything that had to do with the martians was created by CGI. It was used to give a feel of abstract science fiction and not just a battle for superior intelligence. Plot: Told from a variety of different viewpoints and the advantages and drawbacks that went along with them. Everything comes together in the end to make it a bittersweet happy ending for all of those still left alive.

Twilight 24. AN IMPASSE

24. AN IMPASSE My eyes opened to a bright, white light. I was in an unfamiliar room, a white room. The wall beside me was covered in long vertical blinds; over my head, the glaring lights blinded me. I was propped up on a hard, uneven bed – a bed with rails. The pillows were flat and lumpy. There was an annoying beeping sound somewhere close by. I hoped that meant I was still alive. Death shouldn't be this uncomfortable. My hands were all twisted up with clear tubes, and something was taped across my face, under my nose. I lifted my hand to rip it off. â€Å"No, you don't.† And cool fingers caught my hand. â€Å"Edward?† I turned my head slightly, and his exquisite face was just inches from mine, his chin resting on the edge of my pillow. I realized again that I was alive, this time with gratitude and elation. â€Å"Oh, Edward, I'm so sorry!† â€Å"Shhhh,† he shushed me. â€Å"Everything's all right now.† â€Å"What happened?† I couldn't remember clearly, and my mind rebelled against me as I tried to recall. â€Å"I was almost too late. I could have been too late,† he whispered, his voice tormented. â€Å"I was so stupid, Edward. I thought he had my mom.† â€Å"He tricked us all.† â€Å"I need to call Charlie and my mom,† I realized through the haze. â€Å"Alice called them. Ren? ¦e is here – well, here in the hospital. She's getting something to eat right now.† â€Å"She's here?† I tried to sit up, but the spinning in my head accelerated, and his hand pushed me gently down onto the pillows. â€Å"She'll be back soon,† he promised. â€Å"And you need to stay still.† â€Å"But what did you tell her?† I panicked. I had no interest in being soothed. My mom was here and I was recovering from a vampire attack. â€Å"Why did you tell her I'm here?† â€Å"You fell down two flights of stairs and through a window.† He paused. â€Å"You have to admit, it could happen.† I sighed, and it hurt. I stared down at my body under the sheet, the huge lump that was my leg. â€Å"How bad am I?† I asked. â€Å"You have a broken leg, four broken ribs, some cracks in your skull, bruises covering every inch of your skin, and you've lost a lot of blood. They gave you a few transfusions. I didn't like it – it made you smell all wrong for a while.† â€Å"That must have been a nice change for you.† â€Å"No, I like how you smell.† â€Å"How did you do it?† I asked quietly. He knew what I meant at once. â€Å"I'm not sure.† He looked away from my wondering eyes, lifting my gauze-wrapped hand from the bed and holding it gently in his, careful not to disrupt the wire connecting me to one of the monitors. I waited patiently for the rest. He sighed without returning my gaze. â€Å"It was impossible†¦ to stop,† he whispered. â€Å"Impossible. But I did.† He looked up finally, with half a smile. â€Å"I must love you.† â€Å"Don't I taste as good as I smell?† I smiled in response. That hurt my face. â€Å"Even better – better than I'd imagined.† â€Å"I'm sorry,† I apologized. He raised his eyes to the ceiling. â€Å"Of all the things to apologize for.† â€Å"What should I apologize for?† â€Å"For very nearly taking yourself away from me forever.† â€Å"I'm sorry,† I apologized again. â€Å"I know why you did it.† His voice was comforting. â€Å"It was still irrational, of course. You should have waited for me, you should have told me.† â€Å"You wouldn't have let me go.† â€Å"No,† he agreed in a grim tone, â€Å"I wouldn't.† Some very unpleasant memories were beginning to come back to me. I shuddered, and then winced. He was instantly anxious. â€Å"Bella, what's wrong?† â€Å"What happened to James?† â€Å"After I pulled him off you, Emmett and Jasper took care of him.† There was a fierce note of regret in his voice. This confused me. â€Å"I didn't see Emmett and Jasper there.† â€Å"They had to leave the room†¦ there was a lot of blood.† â€Å"But you stayed.† â€Å"Yes, I stayed.† â€Å"And Alice, and Carlisle†¦Ã¢â‚¬  I said in wonder. â€Å"They love you, too, you know.† A flash of painful images from the last time I'd seen Alice reminded me of something. â€Å"Did Alice see the tape?† I asked anxiously. â€Å"Yes.† A new sound darkened his voice, a tone of sheer hatred. â€Å"She was always in the dark, that's why she didn't remember.† â€Å"I know. She understands now.† His voice was even, but his face was black with fury. I tried to reach his face with my free hand, but something stopped me. I glanced down to see the IV pulling at my hand. â€Å"Ugh.† I winced. â€Å"What is it?† he asked anxiously – distracted, but not enough. The bleakness did not entirely leave his eyes. â€Å"Needles,† I explained, looking away from the one in my hand. I concentrated on a warped ceiling tile and tried to breathe deeply despite the ache in my ribs. â€Å"Afraid of a needle,† he muttered to himself under his breath, shaking his head. â€Å"Oh, a sadistic vampire, intent on torturing her to death, sure, no problem, she runs off to meet him. An IV, on the other hand†¦Ã¢â‚¬  I rolled my eyes. I was pleased to discover that this reaction, at least, was pain-free. I decided to change the subject. â€Å"Why are you here?† I asked. He stared at me, first confusion and then hurt touching his eyes. His brows pulled together as he frowned. â€Å"Do you want me to leave?† â€Å"No!† I protested, horrified by the thought. â€Å"No, I meant, why does my mother think you're here? I need to have my story straight before she gets back.† â€Å"Oh,† he said, and his forehead smoothed back into marble. â€Å"I came to Phoenix to talk some sense into you, to convince you to come back to Forks.† His wide eyes were so earnest and sincere, I almost believed him myself. â€Å"You agreed to see me, and you drove out to the hotel where I was staying with Carlisle and Alice – of course I was here with parental supervision,† he inserted virtuously, â€Å"but you tripped on the stairs on the way to my room and†¦ well, you know the rest. You don't need to remember any details, though; you have a good excuse to be a little muddled about the finer points.† I thought about it for a moment. â€Å"There are a few flaws with that story. Like no broken windows.† â€Å"Not really,† he said. â€Å"Alice had a little bit too much fun fabricating evidence. It's all been taken care of very convincingly – you could probably sue the hotel if you wanted to. You have nothing to worry about,† he promised, stroking my cheek with the lightest of touches. â€Å"Your only job now is to heal.† I wasn't so lost to the soreness or the fog of medication that I didn't respond to his touch. The beeping of the monitor jumped around erratically – now he wasn't the only one who could hear my heart misbehave. â€Å"That's going to be embarrassing,† I muttered to myself. He chuckled, and a speculative look came into his eye. â€Å"Hmm, I wonder†¦Ã¢â‚¬  He leaned in slowly; the beeping noise accelerated wildly before his lips even touched me. But when they did, though with the most gentle of pressure, the beeping stopped altogether. He pulled back abruptly, his anxious expression turning to relief as the monitor reported the restarting of my heart. â€Å"It seems that I'm going to have to be even more careful with you than usual.† He frowned. â€Å"I was not finished kissing you,† I complained. â€Å"Don't make me come over there.† He grinned, and bent to press his lips lightly to mine. The monitor went wild. But then his lips were taut. He pulled away. â€Å"I think I hear your mother,† he said, grinning again. â€Å"Don't leave me,† I cried, an irrational surge of panic flooding through me. I couldn't let him go – he might disappear from me again. He read the terror in my eyes for a short second. â€Å"I won't,† he promised solemnly, and then he smiled. â€Å"I'll take a nap.† He moved from the hard plastic chair by my side to the turquoise faux-leather recliner at the foot of my bed, leaning it all the way back, and closing his eyes. He was perfectly still. â€Å"Don't forget to breathe,† I whispered sarcastically. He took a deep breath, his eyes still closed. I could hear my mother now. She was talking to someone, maybe a nurse, and she sounded tired and upset. I wanted to jump out of the bed and run to her, to calm her, promise that everything was fine. But I wasn't in any sort of shape for jumping, so I waited impatiently. The door opened a crack, and she peeked through. â€Å"Mom!† I whispered, my voice full of love and relief. She took in Edward's still form on the recliner, and tiptoed to my bedside. â€Å"He never leaves, does he?† she mumbled to herself. â€Å"Mom, I'm so glad to see you!† She bent down to hug me gently, and I felt warm tears falling on my cheeks. â€Å"Bella, I was so upset!† â€Å"I'm sorry, Mom. But everything's fine now, it's okay,† I comforted her. â€Å"I'm just glad to finally see your eyes open.† She sat on the edge of my bed. I suddenly realized I didn't have any idea when it was. â€Å"How long have they been closed?† â€Å"It's Friday, hon, you've been out for a while.† â€Å"Friday?† I was shocked. I tried to remember what day it had been when†¦ but I didn't want to think about that. â€Å"They had to keep you sedated for a while, honey – you've got a lot of injuries.† â€Å"I know.† I could feel them. â€Å"You're lucky Dr. Cullen was there. He's such a nice man†¦ very young, though. And he looks more like a model than a doctor†¦Ã¢â‚¬  â€Å"You met Carlisle?† â€Å"And Edward's sister Alice. She's a lovely girl.† â€Å"She is,† I agreed wholeheartedly. She glanced over her shoulder at Edward, lying with his eyes closed in the chair. â€Å"You didn't tell me you had such good friends in Forks.† I cringed, and then moaned. â€Å"What hurts?† she demanded anxiously, turning back to me. Edward's eyes flashed to my face. â€Å"It's fine,† I assured them. â€Å"I just have to remember not to move.† He lapsed back into his phony slumber. I took advantage of my mother's momentary distraction to keep the subject from returning to my less-than-candid behavior. â€Å"Where's Phil?† I asked quickly. â€Å"Florida – oh, Bella! You'll never guess! Just when we were about to leave, the best news!† â€Å"Phil got signed?† I guessed. â€Å"Yes! How did you guess! The Suns, can you believe it?† â€Å"That's great, Mom,† I said as enthusiastically as I could manage, though I had little idea what that meant. â€Å"And you'll like Jacksonville so much,† she gushed while I stared at her vacantly. â€Å"I was a little bit worried when Phil started talking about Akron, what with the snow and everything, because you know how I hate the cold, but now Jacksonville! It's always sunny, and the humidity really isn't that bad. We found the cutest house, yellow, with white trim, and a porch just like in an old movie, and this huge oak tree, and it's just a few minutes from the ocean, and you'll have your own bathroom -â€Å" â€Å"Wait, Mom!† I interrupted. Edward still had his eyes closed, but he looked too tense to pass as asleep. â€Å"What are you talking about? I'm not going to Florida. I live in Forks.† â€Å"But you don't have to anymore, silly,† she laughed. â€Å"Phil will be able to be around so much more now†¦ we've talked about it a lot, and what I'm going to do is trade off on the away games, half the time with you, half the time with him.† â€Å"Mom.† I hesitated, wondering how best to be diplomatic about this. â€Å"I want to live in Forks. I'm already settled in at school, and I have a couple of girlfriends† – she glanced toward Edward again when I reminded her of friends, so I tried another direction – â€Å"and Charlie needs me. He's just all alone up there, and he can't cook at all.† â€Å"You want to stay in Forks?† she asked, bewildered. The idea was inconceivable to her. And then her eyes flickered back toward Edward. â€Å"Why?† â€Å"I told you – school, Charlie – ouch!† I'd shrugged. Not a good idea. Her hands fluttered helplessly over me, trying to find a safe place to pat. She made do with my forehead; it was unbandaged. â€Å"Bella, honey, you hate Forks,† she reminded me. â€Å"It's not so bad.† She frowned and looked back and forth between Edward and me, this time very deliberately. â€Å"Is it this boy?† she whispered. I opened my mouth to lie, but her eyes were scrutinizing my face, and I knew she would see through that. â€Å"He's part of it,† I admitted. No need to confess how big a part. â€Å"So, have you had a chance to talk with Edward?† I asked. â€Å"Yes.† She hesitated, looking at his perfectly still form. â€Å"And I want to talk to you about that.† Uh-oh. â€Å"What about?† I asked. â€Å"I think that boy is in love with you,† she accused, keeping her voice low. â€Å"I think so, too,† I confided. â€Å"And how do you feel about him?† She only poorly concealed the raging curiosity in her voice. I sighed, looking away. As much as I loved my mom, this was not a conversation I wanted to have with her. â€Å"I'm pretty crazy about him.† There – that sounded like something a teenager with her first boyfriend might say. â€Å"Well, he seems very nice, and, my goodness, he's incredibly good-looking, but you're so young, Bella†¦Ã¢â‚¬  Her voice was unsure; as far as I could remember, this was the first time since I was eight that she'd come close to trying to sound like a parental authority. I recognized the reasonable-but-firm tone of voice from talks I'd had with her about men. â€Å"I know that, Mom. Don't worry about it. It's just a crush,† I soothed her. â€Å"That's right,† she agreed, easily pleased. Then she sighed and glanced guiltily over her shoulder at the big, round clock on the wall. â€Å"Do you need to go?† She bit her lip. â€Å"Phil's supposed to call in a little while†¦ I didn't know you were going to wake up†¦Ã¢â‚¬  â€Å"No problem, Mom.† I tried to tone down the relief so she wouldn't get her feelings hurt. â€Å"I won't be alone.† â€Å"I'll be back soon. I've been sleeping here, you know,† she announced, proud of herself. â€Å"Oh, Mom, you don't have to do that! You can sleep at home – I'll never notice.† The swirl of painkillers in my brain was making it hard to concentrate even now, though, apparently, I'd been sleeping for days. â€Å"I was too nervous,† she admitted sheepishly. â€Å"There's been some crime in the neighborhood, and I don't like being there alone.† â€Å"Crime?† I asked in alarm. â€Å"Someone broke into that dance studio around the corner from the house and burned it to the ground – there's nothing left at all! And they left a stolen car right out front. Do you remember when you used to dance there, honey?† â€Å"I remember.† I shivered, and winced. â€Å"I can stay, baby, if you need me.† â€Å"No, Mom, I'll be fine. Edward will be with me.† She looked like that might be why she wanted to stay. â€Å"I'll be back tonight.† It sounded as much like a warning as it sounded like a promise, and she glanced at Edward again as she said it. â€Å"I love you, Mom.† â€Å"I love you, too, Bella. Try to be more careful when you walk, honey, I don't want to lose you.† Edward's eyes stayed closed, but a wide grin flashed across his face. A nurse came bustling in then to check all my tubes and wires. My mother kissed my forehead, patted my gauze-wrapped hand, and left. The nurse was checking the paper readout on my heart monitor. â€Å"Are you feeling anxious, honey? Your heart rate got a little high there.† â€Å"I'm fine,† I assured her. â€Å"I'll tell your RN that you're awake. She'll be in to see you in a minute.† As soon as she closed the door, Edward was at my side. â€Å"You stole a car?† I raised my eyebrows. He smiled, unrepentant. â€Å"It was a good car, very fast.† â€Å"How was your nap?† I asked. â€Å"Interesting.† His eyes narrowed. â€Å"What?† He looked down while he answered. â€Å"I'm surprised. I thought Florida†¦ and your mother†¦ well, I thought that's what you would want.† I stared at him uncomprehendingly. â€Å"But you'd be stuck inside all day in Florida. You'd only be able to come out at night, just like a real vampire.† He almost smiled, but not quite. And then his face was grave. â€Å"I would stay in Forks, Bella. Or somewhere like it,† he explained. â€Å"Someplace where I couldn't hurt you anymore.† It didn't sink in at first. I continued to stare at him blankly as the words one by one clicked into place in my head like a ghastly puzzle. I was barely conscious of the sound of my heart accelerating, though, as my breathing became hyperventilation, I was aware of the sharp aching in my protesting ribs. He didn't say anything; he watched my face warily as the pain that had nothing to do with broken bones, pain that was infinitely worse, threatened to crush me. And then another nurse walked purposefully into the room. Edward sat still as stone as she took in my expression with a practiced eye before turning to the monitors. â€Å"Time for more pain meds, sweetheart?† she asked kindly, tapping the IV feed. â€Å"No, no,† I mumbled, trying to keep the agony out of my voice. â€Å"I don't need anything.† I couldn't afford to close my eyes now. â€Å"No need to be brave, honey. It's better if you don't get too stressed out; you need to rest.† She waited, but I just shook my head. â€Å"Okay,† she sighed. â€Å"Hit the call button when you're ready.† She gave Edward a stern look, and threw one more anxious glance at the machinery, before leaving. His cool hands were on my face; I stared at him with wild eyes. â€Å"Shhh, Bella, calm down.† â€Å"Don't leave me,† I begged in a broken voice. â€Å"I won't,† he promised. â€Å"Now relax before I call the nurse back to sedate you.† But my heart couldn't slow. â€Å"Bella.† He stroked my face anxiously. â€Å"I'm not going anywhere. I'll be right here as long as you need me.† â€Å"Do you swear you won't leave me?† I whispered. I tried to control the gasping, at least. My ribs were throbbing. He put his hands on either side of my face and brought his face close to mine. His eyes were wide and serious. â€Å"I swear.† The smell of his breath was soothing. It seemed to ease the ache of my breathing. He continued to hold my gaze while my body slowly relaxed and the beeping returned to a normal pace. His eyes were dark, closer to black than gold today. â€Å"Better?† he asked. â€Å"Yes,† I said cautiously. He shook his head and muttered something unintelligible. I thought I picked out the word â€Å"overreaction.† â€Å"Why did you say that?† I whispered, trying to keep my voice from shaking. â€Å"Are you tired of having to save me all the time? Do you want me to go away?† â€Å"No, I don't want to be without you, Bella, of course not. Be rational. And I have no problem with saving you, either – if it weren't for the fact that I was the one putting you in danger†¦ that I'm the reason that you're here.† â€Å"Yes, you are the reason.† I frowned. â€Å"The reason I'm here – alive.† â€Å"Barely.† His voice was just a whisper. â€Å"Covered in gauze and plaster and hardly able to move.† â€Å"I wasn't referring to my most recent near-death experience,† I said, growing irritated. â€Å"I was thinking of the others – you can take your pick. If it weren't for you, I would be rotting away in the Forks cemetery.† He winced at my words, but the haunted look didn't leave his eyes. â€Å"That's not the worst part, though,† he continued to whisper. He acted as if I hadn't spoken. â€Å"Not seeing you there on the floor†¦ crumpled and broken.† His voice was choked. â€Å"Not thinking I was too late. Not even hearing you scream in pain – all those unbearable memories that I'll carry with me for the rest of eternity. No, the very worst was feeling†¦ knowing that I couldn't stop. Believing that I was going to kill you myself.† â€Å"But you didn't.† â€Å"I could have. So easily.† I knew I needed to stay calm†¦ but he was trying to talk himself into leaving me, and the panic fluttered in my lungs, trying to get out. â€Å"Promise me,† I whispered. â€Å"What?† â€Å"You know what.† I was starting to get angry now. He was so stubbornly determined to dwell on the negative. He heard the change in my tone. His eyes tightened. â€Å"I don't seem to be strong enough to stay away from you, so I suppose that you'll get your way†¦ whether it kills you or not,† he added roughly. â€Å"Good.† He hadn't promised, though – a fact that I had not missed. The panic was only barely contained; I had no strength left to control the anger. â€Å"You told me how you stopped†¦ now I want to know why,† I demanded. â€Å"Why?† he repeated warily. â€Å"Why you did it. Why didn't you just let the venom spread? By now I would be just like you.† Edward's eyes seemed to turn flat black, and I remembered that this was something he'd never intended me to know. Alice must have been preoccupied by the things she'd learned about herself†¦ or she'd been very careful with her thoughts around him – clearly, he'd had no idea that she'd filled me in on the mechanics of vampire conversions. He was surprised, and infuriated. His nostrils flared, his mouth looked as if it was chiseled from stone. He wasn't going to answer, that much was clear. â€Å"I'll be the first to admit that I have no experience with relationships,† I said. â€Å"But it just seems logical†¦ a man and woman have to be somewhat equal†¦ as in, one of them can't always be swooping in and saving the other one. They have to save each other equally.† He folded his arms on the side of my bed and rested his chin on his arms. His expression was smooth, the anger reined in. Evidently he'd decided he wasn't angry with me. I hoped I'd get a chance to warn Alice before he caught up with her. â€Å"You have saved me,† he said quietly. â€Å"I can't always be Lois Lane,† I insisted. â€Å"I want to be Superman, too.† â€Å"You don't know what you're asking.† His voice was soft; he stared intently at the edge of the pillowcase. â€Å"I think I do.† â€Å"Bella, you don't know. I've had almost ninety years to think about this, and I'm still not sure.† â€Å"Do you wish that Carlisle hadn't saved you?† â€Å"No, I don't wish that.† He paused before continuing. â€Å"But my life was over. I wasn't giving anything up.† â€Å"You are my life. You're the only thing it would hurt me to lose.† I was getting better at this. It was easy to admit how much I needed him. He was very calm, though. Decided. â€Å"I can't do it, Bella. I won't do that to you.† â€Å"Why not?† My throat rasped and the words weren't as loud as I'd meant them to be. â€Å"Don't tell me it's too hard! After today, or I guess it was a few days ago†¦ anyway, after that, it should be nothing.† He glared at me. â€Å"And the pain?† he asked. I blanched. I couldn't help it. But I tried to keep my expression from showing how clearly I remembered the feeling†¦ the fire in my veins. â€Å"That's my problem,† I said. â€Å"I can handle it.† â€Å"It's possible to take bravery to the point where it becomes insanity.† â€Å"It's not an issue. Three days. Big deal.† Edward grimaced again as my words reminded him that I was more informed than he had ever intended me to be. I watched him repress the anger, watched as his eyes grew speculative. â€Å"Charlie?† he asked curtly. â€Å"Ren? ¦e?† Minutes passed in silence as I struggled to answer his question. I opened my mouth, but no sound came out. I closed it again. He waited, and his expression became triumphant because he knew I had no true answer. â€Å"Look, that's not an issue either,† I finally muttered; my voice was as unconvincing as it always was when I lied. â€Å"Ren? ¦e has always made the choices that work for her – she'd want me to do the same. And Charlie's resilient, he's used to being on his own. I can't take care of them forever. I have my own life to live.† â€Å"Exactly,† he snapped. â€Å"And I won't end it for you.† â€Å"If you're waiting for me to be on my deathbed, I've got news for you! I was just there!† â€Å"You're going to recover,† he reminded me. I took a deep breath to calm myself, ignoring the spasm of pain it triggered. I stared at him, and he stared back. There was no compromise in his face. â€Å"No,† I said slowly. â€Å"I'm not.† His forehead creased. â€Å"Of course you are. You may have a scar or two†¦Ã¢â‚¬  â€Å"You're wrong,† I insisted. â€Å"I'm going to die.† â€Å"Really, Bella.† He was anxious now. â€Å"You'll be out of here in a few days. Two week at most.† I glared at him. â€Å"I may not die now†¦ but I'm going to die sometime. Every minute of the day, I get closer. And I'm going to get old.† He frowned as what I was saying sunk in, pressing his long fingers to his temples and closing his eyes. â€Å"That's how it's supposed to happen. How it should happen. How it would have happened if I didn't exist – and I shouldn't exist.† I snorted. He opened his eyes in surprise. â€Å"That's stupid. That's like going to someone who's just won the lottery, taking their money, and saying, ‘Look, let's just go back to how things should be. It's better that way.' And I'm not buying it.† â€Å"I'm hardly a lottery prize,† he growled. â€Å"That's right. You're much better.† He rolled his eyes and set his lips. â€Å"Bella, we're not having this discussion anymore. I refuse to damn you to an eternity of night and that's the end of it.† â€Å"If you think that's the end, then you don't know me very well,† I warned him. â€Å"You're not the only vampire I know.† His eyes went black again. â€Å"Alice wouldn't dare.† And for a moment he looked so frightening that I couldn't help but believe it – I couldn't imagine someone brave enough to cross him. â€Å"Alice already saw it, didn't she?† I guessed. â€Å"That's why the things she says upset you. She knows I'm going to be like you†¦ someday.† â€Å"She's wrong. She also saw you dead, but that didn't happen, either.† â€Å"You'll never catch me betting against Alice.† We stared at each other for a very long time. It was quiet except for the whirring of the machines, the beeping, the dripping, the ticking of the big clock on the wall. Finally, his expression softened. â€Å"So where does that leave us?† I wondered. He chuckled humorlessly. â€Å"I believe it's called an impasse.† I sighed. â€Å"Ouch,† I muttered. â€Å"How are you feeling?† he asked, eyeing the button for the nurse. â€Å"I'm fine,† I lied. â€Å"I don't believe you,† he said gently. â€Å"I'm not going back to sleep.† â€Å"You need rest. All this arguing isn't good for you.† â€Å"So give in,† I hinted. â€Å"Nice try.† He reached for the button. â€Å"No!† He ignored me. â€Å"Yes?† the speaker on the wall squawked. â€Å"I think we're ready for more pain medication,† he said calmly, ignoring my furious expression. â€Å"I'll send in the nurse.† The voice sounded very bored. â€Å"I won't take it,† I promised. He looked toward the sack of fluids hanging beside my bed. â€Å"I don't think they're going to ask you to swallow anything.† My heart rate started to climb. He read the fear in my eyes, and sighed in frustration. â€Å"Bella, you're in pain. You need to relax so you can heal. Why are you being so difficult? They're not going to put any more needles in you now.† â€Å"I'm not afraid of the needles,† I mumbled. â€Å"I'm afraid to close my eyes.† Then he smiled his crooked smile, and took my face between his hands. â€Å"I told you I'm not going anywhere. Don't be afraid. As long as it makes you happy, I'll be here.† I smiled back, ignoring the ache in my cheeks. â€Å"You're talking about forever, you know.† â€Å"Oh, you'll get over it – it's just a crush.† I shook my head in disbelief- it made me dizzy. â€Å"I was shocked when Ren? ¦e swallowed that one. I know you know better.† â€Å"That's the beautiful thing about being human,† he told me. â€Å"Things change.† My eyes narrowed. â€Å"Don't hold your breath.† He was laughing when the nurse came in, brandishing a syringe. â€Å"Excuse me,† she said brusquely to Edward. He got up and crossed to the end of the small room, leaning against the wall. He folded his arms and waited. I kept my eyes on him, still apprehensive. He met my gaze calmly. â€Å"Here you go, honey.† The nurse smiled as she injected the medicine into my tube. â€Å"You'll feel better now.† â€Å"Thanks,† I mumbled, unenthusiastic. It didn't take long. I could feel the drowsiness trickling through my bloodstream almost immediately. â€Å"That ought to do it,† she muttered as my eyelids drooped. She must have left the room, because something cold and smooth touched my face. â€Å"Stay.† The word was slurred. â€Å"I will,† he promised. His voice was beautiful, like a lullaby. â€Å"Like I said, as long as it makes you happy†¦ as long as it's what's best for you.† I tried to shake my head, but it was too heavy. â€Å"‘S not the same thing,† I mumbled. He laughed. â€Å"Don't worry about that now, Bella. You can argue with me when you wake up.† I think I smiled. ‘†Kay.† I could feel his lips at my ear. â€Å"I love you,† he whispered. â€Å"Me, too.† â€Å"I know,† he laughed quietly. I turned my head slightly†¦ searching. He knew what I was after. His lips touched mine gently. â€Å"Thanks,† I sighed. â€Å"Anytime.† I wasn't really there at all anymore. But I fought against the stupor weakly. There was just one more thing I wanted to tell him. â€Å"Edward?† I struggled to pronounce his name clearly. â€Å"Yes?† â€Å"I'm betting on Alice,† I mumbled. And then the night closed over me. EPILOGUE:AN OCCASION Edward helped me into his car, being very careful of the wisps of silk and chiffon, the flowers he'd just pinned into my elaborately styled curls, and my bulky walking cast. He ignored the angry set of my mouth. When he had me settled, he got in the driver's seat and headed back out the long, narrow drive. â€Å"At what point exactly are you going to tell me what's going on?† I asked grumpily. I really hated surprises. And he knew that. â€Å"I'm shocked that you haven't figured it out yet.† He threw a mocking smile in my direction, and my breath caught in my throat. Would I ever get used to his perfection? â€Å"I did mention that you looked very nice, didn't I?† I verified. â€Å"Yes.† He grinned again. I'd never seen him dress in black before, and, with the contrast against his pale skin, his beauty was absolutely surreal. That much I couldn't deny, even if the fact that he was wearing a tuxedo made me very nervous. Not quite as nervous as the dress. Or the shoe. Only one shoe, as my other foot was still securely encased in plaster. But the stiletto heel, held on only by satin ribbons, certainly wasn't going to help me as I tried to hobble around. â€Å"I'm not coming over anymore if Alice is going to treat me like Guinea Pig Barbie when I do,† I griped. I'd spent the better part of the day in Alice's staggeringly vast bathroom, a helpless victim as she played hairdresser and cosmetician. Whenever I fidgeted or complained, she reminded me that she didn't have any memories of being human, and asked me not to ruin her vicarious fun. Then she'd dressed me in the most ridiculous dress – deep blue, frilly and off the shoulders, with French tags I couldn't read – a dress more suitable for a runway than Forks. Nothing good could come of our formal attire, of that I was sure. Unless†¦ but I was afraid to put my suspicions into words, even in my own head. I was distracted then by the sound of a phone ringing. Edward pulled his cell phone from a pocket inside his jacket, looking briefly at the caller ID before answering. â€Å"Hello, Charlie,† he said warily. â€Å"Charlie?† I frowned. Charlie had been†¦ difficult since my return to Forks. He had compartmentalized my bad experience into two defined reactions. Toward Carlisle he was almost worshipfully grateful. On the other hand, he was stubbornly convinced that Edward was at fault – because, if not for him, I wouldn't have left home in the first place. And Edward was far from disagreeing with him. These days I had rules that hadn't existed before: curfews†¦ visiting hours. Something Charlie was saying made Edward's eyes widen in disbelief, and then a grin spread across his face. â€Å"You're kidding!† He laughed. â€Å"What is it?† I demanded. He ignored me. â€Å"Why don't you let me talk to him?† Edward suggested with evident pleasure. He waited for a few seconds. â€Å"Hello, Tyler, this is Edward Cullen.† His voice was very friendly, on the surface. I knew it well enough to catch the soft edge of menace. What was Tyler doing at my house? The awful truth began to dawn on me. I looked again at the inappropriate dress Alice had forced me into. â€Å"I'm sorry if there's been some kind of miscommunication, but Bella is unavailable tonight.† Edward's tone changed, and the threat in his voice was suddenly much more evident as he continued. â€Å"To be perfectly honest, she'll be unavailable every night, as far as anyone besides myself is concerned. No offense. And I'm sorry about your evening.† He didn't sound sorry at all. And then he snapped the phone shut, a huge smirk on his face. My face and neck flushed crimson with anger. I could feel the rage-induced tears starting to fill my eyes. He looked at me in surprise. â€Å"Was that last part a bit too much? I didn't mean to offend you.† I ignored that. â€Å"You're taking me to the prom!† I yelled. It was embarrassingly obvious now. If I'd been paying any attention at all, I'm sure I would have noticed the date on the posters that decorated the school buildings. But I'd never dreamed he was thinking of subjecting me to this. Didn't he know me at all? He wasn't expecting the force of my reaction, that was clear. He pressed his lips together and his eyes narrowed. â€Å"Don't be difficult, Bella.† My eyes flashed to the window; we were halfway to the school already. â€Å"Why are you doing this to me?† I demanded in horror. He gestured to his tuxedo. â€Å"Honestly, Bella, what did you think we were doing?† I was mortified. First, because I'd missed the obvious. And also because the vague suspicions – expectations, really – that I'd been forming all day, as Alice tried to transform me into a beauty queen, were so far wide of the mark. My half-fearful hopes seemed very silly now. I'd guessed there was some kind of occasion brewing. But prom! That was the furthest thing from my mind. The angry tears rolled over my cheeks. I remembered with dismay that I was very uncharacteristically wearing mascara. I wiped quickly under my eyes to prevent any smudges. My hand was unblackened when I pulled it away; maybe Alice had known I would need waterproof makeup. â€Å"This is completely ridiculous. Why are you crying?† he demanded in frustration. â€Å"Because I'm mad!† â€Å"Bella.† He turned the full force of his scorching golden eyes on me. â€Å"What?† I muttered, distracted. â€Å"Humor me,† he insisted. His eyes were melting all my fury. It was impossible to fight with him when he cheated like that. I gave in with poor grace. â€Å"Fine,† I pouted, unable to glare as effectively as I would have liked. â€Å"I'll go quietly. But you'll see. I'm way overdue for more bad luck. I'll probably break my other leg. Look at this shoe! It's a death trap!† I held out my good leg as evidence. â€Å"Hmmm.† He stared at my leg longer than was necessary. â€Å"Remind me to thank Alice for that tonight.† â€Å"Alice is going to be there?† That comforted me slightly. â€Å"With Jasper, and Emmett†¦ and Rosalie,† he admitted. The feeling of comfort disappeared. There had been no progress with Rosalie, though I was on quite good terms with her sometimes-husband. Emmett enjoyed having me around – he thought my bizarre human reactions were hilarious†¦ or maybe it was just the fact that I fell down a lot that he found so funny. Rosalie acted as if I didn't exist. While I shook my head to dispel the direction my thoughts had taken, I thought of something else. â€Å"Is Charlie in on this?† I asked, suddenly suspicious. â€Å"Of course.† He grinned, and then chuckled. â€Å"Apparently Tyler wasn't, though.† I gritted my teeth. How Tyler could be so delusional, I couldn't imagine. At school, where Charlie couldn't interfere, Edward and I were inseparable – except for those rare sunny days. We were at the school now; Rosalie's red convertible was conspicuous in the parking lot. The clouds were thin today, a few streaks of sunlight escaping through far away in the west. He got out and walked around the car to open my door. He held out his hand. I sat stubbornly in my seat, arms folded, feeling a secret twinge of smugness. The lot was crowded with people in formal dress: witnesses. He couldn't remove me forcibly from the car as he might have if we'd been alone. He sighed. â€Å"When someone wants to kill you, you're brave as a lion – and then when someone mentions dancing†¦Ã¢â‚¬  He shook his head. I gulped. Dancing. â€Å"Bella, I won't let anything hurt you – not even yourself. I won't let go of you once, I promise.† I thought about that and suddenly felt much better. He could see that in my face. â€Å"There, now,† he said gently, â€Å"it won't be so bad.† He leaned down and wrapped one arm around my waist. I took his other hand and let him lift me from the car. He kept his arm tightly around me, supporting me as I limped toward the school. In Phoenix, they held proms in hotel ballrooms. This dance was in the gym, of course. It was probably the only room in town big enough for a dance. When we got inside, I giggled. There were actual balloon arches and twisted garlands of pastel crepe paper festooning the walls. â€Å"This looks like a horror movie waiting to happen,† I snickered. â€Å"Well,† he muttered as we slowly approached the ticket table – he was carrying most of my weight, but I still had to shuffle and wobble my feet forward – â€Å"there are more than enough vampires present.† I looked at the dance floor; a wide gap had formed in the center of the floor, where two couples whirled gracefully. The other dancers pressed to the sides of the room to give them space – no one wanted to stand in contrast with such radiance. Emmett and Jasper were intimidating and flawless in classic tuxedos. Alice was striking in a black satin dress with geometric cutouts that bared large triangles of her snowy white skin. And Rosalie was†¦ well, Rosalie. She was beyond belief. Her vivid scarlet dress was backless, tight to her calves where it flared into a wide ruffled train, with a neckline that plunged to her waist. I pitied every girl in the room, myself included. â€Å"Do you want me to bolt the doors so you can massacre the unsuspecting townsfolk?† I whispered conspiratorially. â€Å"And where do you fit into that scheme?† He glared. â€Å"Oh, I'm with the vampires, of course.† He smiled reluctantly. â€Å"Anything to get out of dancing.† â€Å"Anything.† He bought our tickets, then turned me toward the dance floor. I cringed against his arm and dragged my feet. â€Å"I've got all night,† he warned. Eventually he towed me out to where his family was twirling elegantly – if in a style totally unsuitable to the present time and music. I watched in horror. â€Å"Edward.† My throat was so dry I could only manage a whisper. â€Å"I honestly can't dance!† I could feel the panic bubbling up inside my chest. â€Å"Don't worry, silly,† he whispered back. â€Å"I can.† He put my arms around his neck and lifted me to slide his feet under mine. And then we were whirling, too. â€Å"I feel like I'm five years old,† I laughed after a few minutes of effortless waltzing. â€Å"You don't look five,† he murmured, pulling me closer for a second, so that my feet were briefly a foot from the ground. Alice caught my eye on a turn and smiled in encouragement – I smiled back. I was surprised to realize that I was actually enjoying myself†¦ a little. â€Å"Okay, this isn't half bad,† I admitted. But Edward was staring toward the doors, and his face was angry. â€Å"What is it?† I wondered aloud. I followed his gaze, disoriented by the spinning, but finally I could see what was bothering him. Jacob Black, not in a tux, but in a long-sleeved white shirt and tie, his hair smoothed back into his usual ponytail, was crossing the floor toward us. After the first shock of recognition, I couldn't help but feel bad for Jacob. He was clearly uncomfortable – excruciatingly so. His face was apologetic as his eyes met mine. Edward snarled very quietly. â€Å"Behave!† I hissed. Edward's voice was scathing. â€Å"He wants to chat with you.† Jacob reached us then, the embarrassment and apology even more evident on his face. â€Å"Hey, Bella, I was hoping you would be here.† Jacob sounded like he'd been hoping the exact opposite. But his smile was just as warm as ever. â€Å"Hi, Jacob.† I smiled back. â€Å"What's up?† â€Å"Can I cut in?† he asked tentatively, glancing at Edward for the first time. I was shocked to notice that Jacob didn't have to look up. He must have grown half a foot since the first time I'd seen him. Edward's face was composed, his expression blank. His only answer was to set me carefully on my feet, and take a step back. â€Å"Thanks,† Jacob said amiably. Edward just nodded, looking at me intently before he turned to walk away. Jacob put his hands on my waist, and I reached up to put my hands on his shoulders. â€Å"Wow, Jake, how tall are you now?† He was smug. â€Å"Six-two.† We weren't really dancing – my leg made that impossible. Instead we swayed awkwardly from side to side without moving our feet. It was just as well; the recent growth spurt had left him looking gangly and uncoordinated, he was probably no better a dancer than I was. â€Å"So, how did you end up here tonight?† I asked without true curiosity. Considering Edward's reaction, I could guess. â€Å"Can you believe my dad paid me twenty bucks to come to your prom?† he admitted, slightly ashamed. â€Å"Yes, I can,† I muttered. â€Å"Well, I hope you're enjoying yourself, at least. Seen anything you like?† I teased, nodding toward a group of girls lined up against the wall like pastel confections. â€Å"Yeah,† he sighed. â€Å"But she's taken.† He glanced down to meet my curious gaze for just a second – then we both looked away, embarrassed. â€Å"You look really pretty, by the way,† he added shyly. â€Å"Um, thanks. So why did Billy pay you to come here?† I asked quickly, though I knew the answer. Jacob didn't seem grateful for the subject change; he looked away, uncomfortable again. â€Å"He said it was a ‘safe' place to talk to you. I swear the old man is losing his mind.† I joined in his laughter weakly. â€Å"Anyway, he said that if I told you something, he would get me that master cylinder I need,† he confessed with a sheepish grin. â€Å"Tell me, then. I want you to get your car finished.† I grinned back. At least Jacob didn't believe any of this. It made the situation a bit easier. Against the wall, Edward was watching my face, his own face expressionless. I saw a sophomore in a pink dress eyeing him with timid speculation, but he didn't seem to be aware of her. Jacob looked away again, ashamed. â€Å"Don't get mad, okay?† â€Å"There's no way I'll be mad at you, Jacob,† I assured him. â€Å"I won't even be mad at Billy. Just say what you have to.† â€Å"Well – this is so stupid, I'm sorry, Bella – he wants you to break up with your boyfriend. He asked me to tell you ‘please.'† He shook his head in disgust. â€Å"He's still superstitious, eh?† â€Å"Yeah. He was†¦ kind of over the top when you got hurt down in Phoenix. He didn't believe†¦Ã¢â‚¬ Jacob trailed off self-consciously. My eyes narrowed. â€Å"I fell.† â€Å"I know that,† Jacob said quickly. â€Å"He thinks Edward had something to do with me getting hurt.† It wasn't a question, and despite my promise, I was angry. Jacob wouldn't meet my eyes. We weren't even bothering to sway to the music, though his hands were still on my waist, and mine around his neck. â€Å"Look, Jacob, I know Billy probably won't believe this, but just so you know† – he looked at me now, responding to the new earnestness in my voice – â€Å"Edward really did save my life. If it weren't for Edward and his father, I'd be dead.† â€Å"I know,† he claimed, but he sounded like my sincere words had affected him some. Maybe he'd be able to convince Billy of this much, at least. â€Å"Hey, I'm sorry you had to come do this, Jacob,† I apologized. â€Å"At any rate, you get your parts, right?† â€Å"Yeah,† he muttered. He was still looking awkward†¦ upset. â€Å"There's more?† I asked in disbelief. â€Å"Forget it,† he mumbled, â€Å"I'll get a job and save the money myself.† I glared at him until he met my gaze. â€Å"Just spit it out, Jacob.† â€Å"It's so bad.† â€Å"I don't care. Tell me,† I insisted. â€Å"Okay†¦ but, geez, this sounds bad.† He shook his head. â€Å"He said to tell you, no, to warn you, that – and this is his plural, not mine† – he lifted one hand from my waist and made little quotations marks in the air – ‘†We'll be watching.'† He watched warily for my reaction. It sounded like something from a mafia movie. I laughed out loud. â€Å"Sorry you had to do this, Jake,† I snickered. â€Å"I don't mind that much.† He grinned in relief. His eyes were appraising as they raked quickly over my dress. â€Å"So, should I tell him you said to butt the hell out?† he asked hopefully. â€Å"No,† I sighed. â€Å"Tell him I said thanks. I know he means well.† The song ended, and I dropped my arms. His hands hesitated at my waist, and he glanced at my bum leg. â€Å"Do you want to dance again? Or can I help you get somewhere?† Edward answered for me. â€Å"That's all right, Jacob. I'll take it from here.† Jacob flinched, and stared wide-eyed at Edward, who stood just beside us. â€Å"Hey, I didn't see you there,† he mumbled. â€Å"I guess I'll see you around, Bella.† He stepped back, waving halfheartedly. I smiled. â€Å"Yeah, I'll see you later.† â€Å"Sorry,† he said again before he turned for the door. Edward's arms wound around me as the next song started. It was a little up-tempo for slow dancing, but that didn't seem to concern him. I leaned my head against his chest, content. â€Å"Feeling better?† I teased. â€Å"Not really,† he said tersely. â€Å"Don't be mad at Billy,† I sighed. â€Å"He just worries about me for Charlie's sake. It's nothing personal.† â€Å"I'm not mad at Billy,† he corrected in a clipped voice. â€Å"But his son is irritating me.† I pulled back to look at him. His face was very serious. â€Å"Why?† â€Å"First of all, he made me break my promise.† I stared at him in confusion. He half-smiled. â€Å"I promised I wouldn't let go of you tonight,† he explained. â€Å"Oh. Well, I forgive you.† â€Å"Thanks. But there's something else.† Edward frowned. I waited patiently. â€Å"He called you pretty,† he finally continued, his frown deepening. â€Å"That's practically an insult, the way you look right now. You're much more than beautiful.† I laughed. â€Å"You might be a little biased.† â€Å"I don't think that's it. Besides, I have excellent eyesight.† We were twirling again, my feet on his as he held me close. â€Å"So are you going to explain the reason for all of this?† I wondered. He looked down at me, confused, and I glared meaningfully at the crepe paper. He considered for a moment, and then changed direction, spinning me through the crowd to the back door of the gym. I caught a glimpse of Jessica and Mike dancing, staring at me curiously. Jessica waved, and I smiled back quickly. Angela was there, too, looking blissfully happy in the arms of little Ben Cheney; she didn't look up from his eyes, a head lower than hers. Lee and Samantha, Lauren, glaring toward us, with Conner; I could name every face that spiraled past me. And then we were outdoors, in the cool, dim light of a fading sunset. As soon as we were alone, he swung me up into his arms, and carried me across the dark grounds till he reached the bench beneath the shadow of the madrone trees. He sat there, keeping me cradled against his chest. The moon was already up, visible through the gauzy clouds, and his face glowed pale in the white light. His mouth was hard, his eyes troubled. â€Å"The point?† I prompted softly. He ignored me, staring up at the moon. â€Å"Twilight, again,† he murmured. â€Å"Another ending. No matter how perfect the day is, it always has to end.† â€Å"Some things don't have to end,† I muttered through my teeth, instantly tense. He sighed. â€Å"I brought you to the prom,† he said slowly, finally answering my question, â€Å"because I don't want you to miss anything. I don't want my presence to take anything away from you, if I can help it. I want you to be human. I want your life to continue as it would have if I'd died in nineteen-eighteen like I should have.† I shuddered at his words, and then shook my head angrily. â€Å"In what strange parallel dimension would I ever have gone to prom of my own free will? If you weren't a thousand times stronger than me, I would never have let you get away with this.† He smiled briefly, but it didn't touch his eyes. â€Å"It wasn't so bad, you said so yourself.† â€Å"That's because I was with you.† We were quiet for a minute; he stared at the moon and I stared at him. I wished there was some way to explain how very uninterested I was in a normal human life. â€Å"Will you tell me something?† he asked, glancing down at me with a slight smile. â€Å"Don't I always?† â€Å"Just promise you'll tell me,† he insisted, grinning. I knew I was going to regret this almost instantly. â€Å"Fine.† â€Å"You seemed honestly surprised when you figured out that I was taking you here,† he began. â€Å"I was,† I interjected. â€Å"Exactly,† he agreed. â€Å"But you must have had some other theory†¦ I'm curious – what did you think I was dressing you up for?† Yes, instant regret. I pursed my lips, hesitating. â€Å"I don't want to tell you.† â€Å"You promised,† he objected. â€Å"I know.† â€Å"What's the problem?† I knew he thought it was mere embarrassment holding me back. â€Å"I think it will make you mad – or sad.† His brows pulled together over his eyes as he thought that through. â€Å"I still want to know. Please?† I sighed. He waited. â€Å"Well†¦ I assumed it was some kind of†¦ occasion. But I didn't think it would be some trite human thing†¦ prom!† I scoffed. â€Å"Human?† he asked flatly. He'd picked up on the key word. I looked down at my dress, fidgeting with a stray piece of chiffon. He waited in silence. â€Å"Okay,† I confessed in a rush. â€Å"So I was hoping that you might have changed your mind†¦ that you were going to change me, after all.† A dozen emotions played across his face. Some I recognized: anger†¦ pain†¦ and then he seemed to collect himself and his expression became amused. â€Å"You thought that would be a black tie occasion, did you?† he teased, touching the lapel of his tuxedo jacket. I scowled to hide my embarrassment. â€Å"I don't know how these things work. To me, at least, it seems more rational than prom does.† He was still grinning. â€Å"It's not funny,† I said. â€Å"No, you're right, it's not,† he agreed, his smile fading. â€Å"I'd rather treat it like a joke, though, than believe you're serious.† â€Å"But I am serious.† He sighed deeply. â€Å"I know. And you're really that willing?† The pain was back in his eyes. I bit my lip and nodded. â€Å"So ready for this to be the end,† he murmured, almost to himself, â€Å"for this to be the twilight of your life, though your life has barely started. You're ready to give up everything.† â€Å"It's not the end, it's the beginning,† I disagreed under my breath. â€Å"I'm not worth it,† he said sadly. â€Å"Do you remember when you told me that I didn't see myself very clearly?† I asked, raising my eyebrows. â€Å"You obviously have the same blindness.† â€Å"I know what I am.† I sighed. But his mercurial mood shifted on me. He pursed his lips, and his eyes were probing. He examined my face for a long moment. â€Å"You're ready now, then?† he asked. â€Å"Um.† I gulped. â€Å"Yes?† He smiled, and inclined his head slowly until his cold lips brushed against the skin just under the corner of my jaw. â€Å"Right now?† he whispered, his breath blowing cool on my neck. I shivered involuntarily. â€Å"Yes,† I whispered, so my voice wouldn't have a chance to break. If he thought I was bluffing, he was going to be disappointed. I'd already made this decision, and I was sure. It didn't matter that my body was rigid as a plank, my hands balled into fists, my breathing erratic†¦ He chuckled darkly, and leaned away. His face did look disappointed. â€Å"You can't really believe that I would give in so easily,† he said with a sour edge to his mocking tone. â€Å"A girl can dream.† His eyebrows rose. â€Å"Is that what you dream about? Being a monster?† â€Å"Not exactly,† I said, frowning at his word choice. Monster, indeed. â€Å"Mostly I dream about being with you forever.† His expression changed, softened and saddened by the subtle ache in my voice. â€Å"Bella.† His fingers lightly traced the shape of my lips. â€Å"I will stay with you – isn't that enough?† I smiled under his fingertips. â€Å"Enough for now.† He frowned at my tenacity. No one was going to surrender tonight. He exhaled, and the sound was practically a growl. I touched his face. â€Å"Look,† I said. â€Å"I love you more than everything else in the world combined. Isn't that enough?† â€Å"Yes, it is enough,† he answered, smiling. â€Å"Enough for forever.† And he leaned down to press his cold lips once more to my throat.